Privacy Policy

Last updated: 30 July 2025

Who we are

Speak For You is an independent debt support and advocacy service based in the UK. We help individuals understand and challenge unaffordable or mis-sold debt solutions.

We are not authorised or regulated by the Financial Conduct Authority and do not provide regulated financial advice. We may refer you to regulated professionals where appropriate.

What information we collect

We may collect and process the following information:

Name, address, phone number, and email
Financial details (income, debts, creditors, etc.)
Correspondence history
Documents you upload or send us

Why we collect your data

We collect and process your data to:

Help you challenge debt solutions or financial products
Refer you to professionals where necessary
Respond to your enquiries
Keep records for legal and operational reasons
Our lawful basis for processing is your consent and our legitimate interests in providing advocacy support.

How we use your information

We use your data to:

Review your case and provide information
Prepare complaint letters or communications on your behalf
Refer you to regulated advisers when needed
Maintain internal records and ensure service quality

Sharing your information

We may share your data:

With FCA-regulated advisers (with your consent)
With legal or insolvency professionals (with your consent)
If required by law or legal obligation

We do not sell or rent your data.

Your rights

You have the right to:

Access your data
Correct or update inaccurate information
Request erasure (in certain circumstances)
Withdraw consent at any time
Make a complaint to the ICO at ico.org.uk

How we store your data

Your data is stored securely using encrypted cloud-based systems. Access is limited to authorised personnel only.

Contact us

Email: data@speakforyou.co.uk

Address:

12 Malfield House
Malfield Road

Redditch

B97 6PW